kmmp-elektromotoren

Service & FAQ

You will find the most important information concerning our service summerized in our service section. Here you will find answers to the most asked questions. Do you need further information? We are looking forward to your call!phone: +49 (0) 5553 / 9901-0 email: info@kmmp.de 

Terms of delivery

You will find our terms of delivery:
DOWNLOAD TERMS OF DELIVERY

kmmp is certified by DIN-EN-ISO-9001

Our enterprise is certified since July, 30th 2010 according to DIN  EN ISO 9001:2008. Every year we have an audit in our house being  able to guarentee our quality.

EN ISO 9000  and all following is a global recognized standard that is defined requirements  to a efficential qualilty management.

DOWNLOAD CERTIFIKATE ISO9001

kmmp is AEO certified

AEO-certification of our enterprise no. DE AEOC 104742 (authorized economic operator, AEO authorization "Customs Simplifications"))

AEO authorized economic operator will be accord upon request of the responsible customs office  to undertakings involved in foreign trade in the European Union.

Precondition for receiving an AEO cetification is to provide proof of care and knowledge for compliance of customs regulations.

For this reason we have the advantage of an accelerated approval procedure when we export goods because our goods and documents won't be controlled so often due to a better risk assessment.

 

Fast order processing

We know: time is money. For this reason we promise fast processing of your enquiries and orders - usually within one day.

Offers will usually be made within 24 hours.

For warehouse orders a delivery within Germany usually takes place within 24 hrs.

3000 articles on stock

All articles in our catalog are usually available. That means: short delivery times!

 

Foreign agencies and partners in France, Grait Britain, USA, South America and South Africa

We are represented by 9 employees in South Africa.

Our office in the USA is solely manned by a competent technical and commercial person to handle all your needs .

In case there are difficulties with  language, the brother of Mr. W. Maier provides all translations.

In Great Britain our main distributor for external fans is Axis Controls. All enquiries and offers for Great Britain will be processed  by Axis Controls.

South America and USA are distributors. In the USA we are extending our structures with the aim to have one representative in each state.

 

Which radial fan is the right one?

You only need to provide us data like air performance, pressure, temperature etc and we will provide for the right fan for you.

DOWNLOAD ENQUIRY FORM CENTRIFUGAL FAN

Custom-fit design and construction of external fans and fan cowls.

Based on your enquiry the external fans or fan cowls are offered and manufactured exactly to fit your motor (mechanically and electrically).

DOWNLOAD ENQUIRY FORM FORCED VENTILATION UNITS

DOWNLOAD ENQUIRY FORM FAN COWLS

Correct design of explosion proof motors

We would be pleased to advise and select the right motor for you according to the valid ex-standards.

DOWNLOAD ENQUIRY FORM ELECTRIC MOTORS

kmmp speaks your language: English, Italian, Russian, French

Our Sales Department understands you.

All kmmp employees in the Sales Department speak English, one person speaks Italian and another one speaks Russian. Do you speak French? A communication in French isn't a problem by Mr. W. Maier's brother.

Is it possible to order small quantities, too?

Of course we also deliver small quantities. Sales of 1 piece minimum and a minimum order value of 40 EUR.

Does kmmp offer finishing of steel sheet products, too?

We manufacture all sheet metal parts  ( cowls, external fans, slotted cover sheets, cover sheets etc) . If required we can also supply painted versions e.g.

Is it possible to ship the goods abroad?

We dispatch our products within Germany, outside Germany as well as overseas.

We dispatch worldwide according to valid export requirements.

 

Who takes care of the shipping documents?

We take care of the documents needed for e.g. DDP.

Monday - Thursday
07.00 a.m. - 09.30 a.m.
9.45 a.m. - 12.30 p.m.

13.15 p.m. - 16.00 p.m.

Friday
07.00 a.m. - 09.30 a.m.
9.45 a.m. - 12.30 p.m.

Kontakt

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